Privacy Notice

This Privacy Notice is designed to help you understand how and why the Training and Learning service processes your personal data. This notice should be read in conjunction with the Council’s Corporate Privacy Notice.
Who are we?
North Yorkshire County Council is a ‘Data Controller’ as defined by Article 4(7) of the General Data Protection Regulation (GDPR). The Training and Learning Service is administered by the Training and Learning Team in NYCC Employment Support Services. This is a service that is traded out to other organisations.
The Council has appointed Veritau Ltd to be its Data Protection Officer. Their contact details are:
Data Protection Officer
Veritau Ltd
County Hall
Racecourse Lane
DL7 8AL // 01609 53 2526
What personal information do we collect?
In order to provide the training and learning service the County Council will collect the following information about you:
  • Your Employee Number or External Reference number for external users (system generated)*
  • Your name, your gender, your organisation and sector, your email address (usually corporate), your contact number (usually corporate), and your work address.
  • Details about your employment post (i.e grade and service area).
We may also need to know if you have a disability, any additional requirements, and any dietary requirements. This might include special category data such as details about your mental or physical health.
We will also collect details about key contacts in your organisation who can be contacted for administrative purposes (i.e organsiation and billing).
If you are an event trainer we will also hold the following informaiton about you:
  • Name, company, and contact details
  • Trainer cost
  • Area the trainer covers
  • Trainer availability
  • Trainer specialism
Why do we collect your personal information?
Your Personal information is collected:
  • To allow use of the Learning Zone for users to book onto Learning Events and to allow any applicable users to complete Online Learning courses. The collection of this data also allows the trainer to know who it is that is booked onto their course and informs training and learning of the uptake on training events. Data is also collected for use in reports enabling future decisions to be made regarding training events.
  • To allow charges to be made to those external delegates who either;
    • Do not turn up to a course.
    • Cancel their place on a course within 7 days of it taking place.
    • Access Online Learning for a fee.
    • Access Classroom courses for a fee.
  • To contact Learning Zone users and Key Contacts for administrative purposes such as course bookings, cancellations, and training reminders.
Who do we share this information with?
We will keep your personal data confidential and will not sell or pass this on to any other organisation for marketing purposes. We may need to share details about you and your training progress to your current employer who has arranged the training.
How long do we keep your information for?
Data held
Retention period
NYCC Learning Records and data
6 Years from when the employee leaves NYCC.
External Learning Records and data
6 Years from when the person last logged into Learning Zone.
What is our lawful basis for processing your information?
The Training and Learning service process your personal data to fulfil obligations under employment contract (i.e that your employer will provide you with adequate training). This might be a contract with NYCC or an external organisaiton that buys in to the service.
Any special category information, i.e disabilities and/or special requirements, are processed based on obligations under employment law (i.e equal opportunities).
For More information about how the County Council uses your data, including your privacy rights and the complaints process, please see our corporate Privacy Notice.